Enter your organisation’s name and country, then check them before adding employees or payroll details. Use your business workspace for your company’s information and your personal profile for your own.

Follow the setup requests in your workspace.

Provide the verification information requested for your organisation. If a step cannot be completed, use Support in your workspace and include the step name and the message shown. Do not send passwords or complete identity documents in a general support message.

Open the service you need.

Open Explore services and choose what you want to use. Follow any setup steps shown there. You may need to complete extra checks before adding funds or paying employees.

Payroll & money

Prepare your first pay run

Check the people and figures before approval.

Prepare the employee details.

Confirm who should be paid, their salary details, start dates and any approved changes. Check that the company country and payroll settings match the people in the run.

Create and review a draft.

Open Payroll and start a pay run. Select the month and year, then create the draft. Review each employee’s gross pay, deductions and net pay, including starters, leavers and adjustments. Resolve unexpected figures before requesting approval.

Check that the payment went through.

Get the pay run approved. Follow the payment steps for your country, then check the result before telling the team they have been paid.

Account & services

Why does a service ask for more setup?

Find out what to do before you can use a service.

Read the service message.

Read the message beside the service. It explains whether you need to finish setup, whether the service is available for your account and country, or whether your company has turned it off.

Follow the next step shown.

Complete the steps shown for the service you need. Verifying your business or calculating payroll does not automatically enable funding, salary payments or payments to tax and social security authorities. Each may need additional checks.

Still blocked?

Open Support in your workspace. Include your country, the service name, the exact message and what you were trying to do. If you have used the payroll calculator, check the payment service separately before trying to pay employees.

Keep exploring

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The first day startsbefore day one.

A good start, together.

The words to get started.

Make sense of the numbers.

A clear next step.

Useful reading

Set up your business workspace

Start with your business details.