People
Cases & Ask HR
Give people a structured route for workplace questions and follow-up.
Workflow
What you can do with Cases & Ask HR.
The page, action and status model stays clear from the first step to the final record.
Raise a case
Choose a category, explain the issue and attach relevant evidence.
Assign and respond
Route the case to the permitted People team member.
Close with history
Record the resolution and preserve the conversation for authorised viewers.
Visible lifecycle
Know what happened, what is waiting and who owns the next step.
Kua keeps the working record, status and responsible person together so a user does not have to infer progress from a notification or bank balance.
Ready to begin
The page shows the prerequisites, authority and information needed before submission.
Waiting for review
The current reviewer, submitted version and requested changes remain visible.
Completed with evidence
The final outcome, timestamps and connected records remain reachable to authorised users.
Controls
What keeps the feature trustworthy.
Availability and authority are evaluated before an action is offered, and the server enforces the same rule.
Case-level access
Kua applies case-level access to this capability and keeps the resulting status visible.
Response history
Kua applies response history to this capability and keeps the resulting status visible.
Separate from Speak Up
Kua applies separate from speak up to this capability and keeps the resulting status visible.
Use cases & ask hr as part of one connected system.
Explore the related product or talk to Kua about your organisation and country.